Cancellation and Refund Policy

1. Premium Plan Services:

   - Poster App offers a premium plan that allows users to create and share personalised posters featuring their photos and names.

   - Access to these premium services requires the payment of a recurring subscription fee.

2. Cancellation Process:

   - Users may initiate a cancellation request at any time by sending an email to support@govmatters.in, specifying their registered mobile number or email ID.

   - Membership cancellations will be processed within 24 hours of receiving the cancellation request.

3. Refund Policy:

   - Any payments made prior to the cancellation are non-refundable.

4. Continuation of Benefits:

   - Users will retain access to premium benefits until the end of the paid plan term, even if the cancellation occurs during the subscription period.

5. Dispute Resolution:

   - The company reserves the right to arbitrate in case of disputes arising from the cancellation or refund process.

6. Account Deletion:

   - Users can request the deletion of their account and associated data by completing the form provided below.

Fill the Cancellation form here.

By submitting this form, you authorise the complete removal of your account and data from our system.

Note: It is essential to review and acknowledge these terms before proceeding with the cancellation or account deletion process. By submitting the form you acknowledge that you have read and you agree to conditions mentioned in this document.